Got a Question? Let Us Help You Out!
Find answers to the most common questions below. If you need further assistance, our customer support team is just a click away.
We’re here for you:Monday to Friday: 8am -9pm.
We usually respond within 24 hours.
Do you offer free shipping?
No,Because we choose international logistics for global delivery, the transportation cost is relatively high, and the freight will also change due to the weight of the product, but we will provide you with a more favorable freight price.
Yes, you can cancel your order.If you have any doubts, you can contact us by email. After placing an order, you can cancel it before the goods generate a waybill number.
What payment methods do you accept?
We accept a variety of payment methods. You can use credit and debit cards, such as Visa, Mastercard, American Express, and Discover.
How long does it take to process a refund?
Generally, if your refund is due to an eligible return and the item has been received and inspected by us, it usually takes 3 to 5 business days to process the refund.
Have any other questions?
If you have any other questions, feel free to reach out to our customer service team.Our email: [email protected]